Where do you deliver to?
We deliver free within a nine mile radius of BN14 8EH. If you require delivery further afield we charge a small delivery fee.
Our main areas for delivery are:
Some of these areas are further than nine miles and so a delivery fee will be applied.
Can the castle be used indoors?
Yes, absolutely. We supply castles indoors and have provided hires across most venues in the area. We are happy to recommend suitable indoor venues. Please do ensure you have enough room for your castle at the venue including height. All castle dimensions are displayed.
What ages can use the bouncy castles?
Castles are hired by height rather than age, if anyone taller than 1.5 metres are going to be using the castle then you will need to hire one of adult castles:
All height limits are shown next to the castles so please do check when you are booking.
How long will I have the bouncy castle / soft play equipment?
Length of hire will depend on the time of year, We aim to collect all castles an hour before sunset. If you are hiring the castle in a church hall / venue hire can be longer. We drop and collect castles in the order so all hirers have the same amount of time so an earlier drop would mean an earlier collection.
I only want the castle for two hours can I pay half price?
The price is per hire rather than per hour. Our mileage and workload is the same regardless of the length of hire.
Do I have to pay a deposit?
We do not charge a deposit.
How can I pay?
We offer two options for payment:
How long does it take to set up / collect the equipment?
What outdoor surfaces can the castle be erected on?
Our outdoor bouncy castle hires have to be placed on grass, if the castle is to be placed on fake grass/Astroturf please call . We cannot put them on concrete without susbstantial anchor points / weights which generally rules out driveways, playground, patios etc.
What if I need to cancel the castle due to bad weather?
All but the Rainbow bouncer have fiitted shower covers and so can be used if showers are forecast. Should heavy rain be forecast for a substantial period of time or high winds it would be necessary to cancel the castle. We do ask that you let us know asap in the event that you do choose to cancel your bouncy castle. If the weather forecast is bad we will be in touch to check the night before.